Questions answered. Bid with confidence.

A seller creates a hay lot with photos, location, quantity, starting bid, bid increment, auction length, and pickup, delivery, and payment terms. AllHay reviews the listing before it goes live. Registered buyers bid during the timed auction. When it closes, the highest valid bidder wins, subject to any reserve and the seller’s published terms. AllHay then shares the parties’ contact details so they can arrange payment and fulfillment directly.

A Standard Auction has no upfront publishing cost. Sellers may optionally purchase added promotion: Featured Auction for $99, Featured + Buyer Outreach for $249, or Maximum Promotion for $299. If an auction results in a completed sale, AllHay charges the seller a 3% success fee, capped at $500. If the auction does not result in a sale, there is no seller success fee.

Published auctions can be discovered by visitors browsing AllHay, including buyers outside your local area. The listing shows the lot details and seller terms you provide. Live bid amounts and the bidding panel are available to members whose account email is verified. Optional promotion packages can add featured placement, direct buyer outreach, and social promotion.

A bidder must use a registered AllHay account and have a verified account email before viewing live bid amounts or placing a bid. Members may also complete identity verification to earn an AllHay Verified badge. Business verification is a separate review used for seller trust. A badge provides an additional trust signal, but it is not a guarantee of payment or performance, so buyers and sellers should still confirm transaction details with each other.

The buyer and seller do. The seller states available pickup or delivery options and any delivery fee in the auction. After the auction, both parties confirm timing, location, transportation, and unloading directly. AllHay does not transport hay, arrange freight, or store goods in a warehouse.

No. AllHay does not collect, hold, escrow, or transfer the winning-bid amount. The buyer pays the seller directly using the method and deadline agreed between them and stated in the listing. AllHay only processes its own platform charges, such as an optional promotion purchase or the seller success fee; those charges are separate from the purchase price of the hay.

AllHay notifies the winning bidder and seller and provides each party with the other party’s available contact information. They then coordinate payment, pickup, or delivery directly. On a closed auction, the buyer and seller can leave an optional public 1–5 star transaction review for each other. Reviews contribute to each member’s AllHay reputation.

Yes. A bid is a commitment to buy if you are the winning bidder, subject to the listing terms and reserve rules. Review the lot, quantity, location, delivery terms, payment deadline, and bid amount carefully before submitting your bid.

A reserve is the seller’s confidential minimum acceptable price. If the highest bid does not meet the reserve when the auction ends, no sale is formed. An auction described as absolute or without reserve is sold to the highest bidder under the stated terms.